FAQ

Are your services covered by insurance?

Some extended health benefits plans cover Registered Clinical Counselling. Please see the Insurance & Payments page for more details.

Do you do direct billing?

In most cases, clients are responsible for paying session fees up front and submitting their invoices to their insurance company to receive reimbursement. Exceptions are clients who have contacted me in advance of treatment and demonstrated their eligibility for insurance coverage by ICBC or the Crime Victim Assistance Program (CVAP). Please see the Insurance & Payments page for more details.

Do you offer a sliding scale?

I do offer a limited number of sliding scale spots. I generally provide a prearranged number of sessions on the sliding scale before reassessing. If the sliding scale spots are currently full, you may join the waitlist and I will contact you when I have availability again. Please fill out the web form on the contact page and request the sliding scale, and we can discuss your situation.

Do you provide online counselling?

Yes, I do offer online counselling sessions. You can simply choose the “virtual” version of your appointment type in the self-service module on my booking page. Online sessions take place via my booking platform, which provides end-to-end encrypted, PIPEDA compliant video conferencing.

Do you work with children and teens?

My practice is focused on adults aged 19+, but I would be happy to provide a referral to a youth/family counsellor.

Do you work with couples?

My practice is primarily focused on working with individuals, but I will be opening my practice to couples at some point in the future. Send me an email to be added to the list if you would like to be notified when I begin offering couples sessions.

Can I see you for both craniosacral therapy and counselling?

In some cases, I do offer both services to the same client; in other cases, I will refer to another practitioner if I feel that this would better serve your treatment. If you are interested in working together in both modalities, please feel free to reach out to me for a consultation. You may also go ahead and book your initial session for whichever modality you are most interested in. We can discuss during the session whether it would be appropriate to include the other modality as well.

Can my family member also come and see you?

If you are an existing counselling client, then my priority is providing you with the best possible care. Seeing multiple family members for individual counselling creates a conflict of interest, and can compromise confidentiality and clients’ sense of freedom to discuss whatever they choose in therapy. Rather than also see your family member for individual counselling, I would offer them a referral to a different counsellor. If you would like to bring a family member as a guest to a specific session to support your process, we can discuss this in advance of the session. However, my duty would remain with you as the client in this situation.